Forgot to add that one thing I did try short of resetting the router was to take the router out of the loop entirely and connect the revue directly to the modem via an Ethernet cable. The Netflix app ran correctly for the first time in a long time. When I put the router back into the loop the problem returned so it definitely is related to either the router.
@ tinman319 FWIW, I was having the problem on both of my hardwired Revues, before my Factory Reset.
Sent from my Galaxy Nexus using Tapatalk 2
i posted last week stating I'm having this issue as well. Others have stated that resetting the router fixed this problem. So let me give you some info about my setup to see if it helps with yours. First thing first, I'm now working correctly! ;-)
I have a E3000 which had firmware v1.0.03. I cleared all of my customer settings which was 7 port forwards to enable slingbox to work and my security system to be remote controlled. All of which I disabled and didn't resolve the issue. The only other custom settings I had other than encryption was DHCP reservations which should not have any effects on router functionality.
I then proceeded to backup my config and then updated the firmware to 1.0.04. This didn't resolve the issue.. I then did a restore factory defaults via the web interface, reconnected and then did the basic setup stuff, password, segment change, encryption and a few other settings. Now Netflix works with no issues on all 3 Logitech devices and YouTube is now working on the one that was having issues.
I'm working to see what setting is the issue but it will be a little while as work is busy. One thing I did notice off the bat was in the security firewall / settings where I had Filter Internet NAT Redirection checked and default is not checked. Default wise only Filter Anonymous Internet Requests and Filter IDENT (Port 113) is checked.
Between working on the router and doing this posting I've ran out of trouble shooting time. Sorry people!
Hope this helps!!
I went through much the same exercise with my Linksys E3000 last week, with the same outcome. I started with v18.104.22.168 already installed, and tried removing every configuration option I could think of, with no success fixing Netflix, until I finally gave up and did the FDR, after which it started working properly immediately. I then built the complete configuration back up, and of course the failures never returned, so I wasn't able to isolate the failure mechanism.
Originally Posted by fahuffbers
Regarding the Filter Internet NAT Redirection setting - I had never had it enabled it on my E3000, and I had the Filter Anonymous Internet Requests and Filter Ident (Port 113) checked, all the same as the default settings, so that wasn't a factor on my Netflix issue.
Good luck with pinpointing the exact failure on this one. I'm just grateful that at least the default config on the E3000 resolved the problem. I see that a couple of other E3000 owners have reported the same positive outcome after the FDR.
This continues to suck up way to much of my time!!! :) Tonight I tried changing my MTU setting on the router...and for a minute I was hopeful, because when I changed my MTU to a setting lower than 1500, I started to see tiles filling in...but never all of them. By it was short lived...the tiles would later disappear and I was never able to resolve the issue. It was almost like a burst of tiles/titles would load on the initial change of MTU, but then revert back to not working. I'm out of time...I think it is worth it to buy a new router at this point :). I am still baffled by why this started a few weeks ago...why now after working for so long (and not apparent changes to my router or revue).
Originally Posted by vicw
It really is a mystery to me - it had to be something that Netflix did, although I'm still a bit suspicious of the timing of changes to the Movies and TV app that was being changed at the same time this showed up on Netflix, and the app seems to interconnect with Netflix on program selections.
Originally Posted by Joendsu
Someone indicated that Netflix knows they have a problem, so maybe it will be fixed, or maybe they will blow up my E3000 - hope not. I really hope it gets resolved very soon for everyone. I didn't realize how much the graphic adds to the Netflix experience until I lost them. I treasure them now.
My Netflix thumbnails are working again! Not sure that I did anything to fix the problem. I upgraded to 3.2 a few days ago and as others have reported that did not seem to help with this particular Netflix issue. Hope that everyone else who had the blank Netflix thumbnail graphics has also seen the same relief. Probably fixed by Netflix or Google although I did not see any update notice.
If not, the only thing that I tried differently in the last 24 hours was yesterday I tried to access a different wireless SSID address than the one I normally use at home. I did NOT perform any reset on my router. I was out of range of the SSID access point so of course it didn't work and I thought that was the end of it but when I tried to log into Netflix a minute ago it worked just like it used to before this problem cropped up a few weeks ago! Good Luck let all of us know if you're issue is resolved too.
I discovered that the following issues had spontaneously resolved themselves last night:
- Netflix thumbnails not showing - working fine now.
- 'TV & Movies' not loading - loading correctly.
- Play Store not loading - loads fine now
- Netflix not streaming - resolved after I deleted it's data in settings/applications
Not resolved yet:
- Google Music media not playing - probably just need to delete data and restart
I feel the same way. I don't have the time or experience to do all of these steps just to find out it doesn't work, but I really appreciate the suggestions.
I have gone through over a month on this issue and finally burned out and bought a Netgear n600 router...problem solved as soon as I set it up. It probably could have been any quality router, except for the E3000. I first went to Netflix and they told me to try Netflix on my laptop. I did and it worked fine. They said because of this, Netflix was working ok. They said call Sony, since this is a Google TV. I have been working with 2 of their level 2 engineers for a couple of months. They are great guys and even tried troubleshooting in their spare time. We reset the e3000 to factory specs, downloaded the latest firmware and did a bunch of cold boot type mumbo jumbo with the TV. No luck. They said call Cisco Linksys. They just blew me off and said the unit was out of warranty and since it worked for everything internet like, the router was ok. Last call is Google who may have sent the "poison pill" when they uploaded something during the night. I can't buy that since some of you had other types of smart t.vs. So bottom line......Its a $100.00 and lots of hours of mystery that no one will admit to. Good luck to all