I'm having the same problem. Really annoying.
I'm having the same problem. Really annoying.
I haven't had any issues with mine at all in that regard. You might try unpairing your remote under Setup->Devices->Bluetooth. Select the remote, scroll all the way to the bottom and hit delete. Alternatively you can flip the remote over and hit q + space + = (I believe, thread on it around here somewhere) to have the remote unpair itself (it'll still need to be unpaired in the co-star when you try to repair it later). That will switch the remote into IR mode, then you can test to see if you have the same issues in that mode. If so then the remote is bad. If not, perhaps you have some BT interference, low batteries or possible the remote or co-stars BT transmitters/receivers might be messed up.
Here's an article on minimizing BT interference: Minimizing Bluetooth Interference
Basically it operates on the same frequency as wifi, some cordless phones and microwaves. Assuming you don't have a cheap microwave running every time you test it then it's probably one of the other two.
You could try turning off the Remote Power Save option. It's under Settings>Devices>Bluetooth. The remote should be listed, press OK and the Remote Power Save option should appear. Set it to off and see if your remote is more responsive.
Give this a try – click here.
Good luck :)
My remote control cannot pair with the unit.
This is definitely a problem with me too. The remote is very sluggish at times, some times wont respond at all, requiring a reboot. I have turned off the power save feature on the remote, and I have re-paired (more than once). Sometimes it works fine, but many other times it does not.
As far as the ddddddddd issue it seems for me it has to do with the orientation of the remote. It seems when I type on the remote keyboard at a more vertical orientation it stops typing and then when it goes back to a more flat position I get the ddddddddd and the length of how many letters corresponds to how long it was more vertical. (vertical meaning q at the top)
Sent from my HTC One X using Tapatalk 2
Last night it started working great! I turned off power save mode for the controller and enjoyed the co star how it was supposed to be used for at least an hour and a half. I was oriented about 10 feet away and to the right of the device by about 20 degrees *where my recliner sits :)
then.. There was an update and it started to act up again. delayed key entry and jittery mouse, lots of lag. I did the usual unpair and reset up but nothing. I doubt the update did it-- i think the simple restart of the device caused it to lag out again. I also noticed that orientation of the controller affects how it works. If i'm in front of the device it lags really bad, but when i go to the sides it gets a little better *still hardly usable at this point* I also noticed that the track pad side of the controller works fine *except when im in front of the device*. I went up to 20 feet away and used it behind walls and the track pad would move on the screen and the buttons would bring up the app and settings as well.
However, when i tried to use the keyboard there is considerable lag and delay.. up to 10 seconds before anything shows up on the screen with jacked up input as a bonus. -- the keyboard is usable when i'm right next to the device* -- I'll call support today and see if they can help.. it could be just bad firmware.
If no response from the remote right at the opening welcome screen, the remote is not in IR mode, and this is required to select OK and start the setup process. Perform these steps:
1. With the RC keyboard side up, press “Q”+”=”+spacebar (all three keys) simultaneously and hold for 5-10 seconds.
2. Remove the battery pack, wait 5 seconds and slide back in.
3. This should reset the remote and return it to IR mode
Tip: Use your phone camera, point it at the top of the remote, press volume key on remote to see if IR is firing
If the remote was previously paired, first remove and replace the battery pack. That re-initializes the remote and should re-connect.
To test whether the remote is in BlueTooth mode, try using the touchpad. If no response, the remote is not paired. Follow steps below to pair.
Go to Settings->Devices->Bluetooth
1. Select the existing BT connection (if it exists), scroll down and select Delete
2. The screen will return to BT, no devices should be listed
3. Press Blue button and Record (Red button above with transport keys) simultaneously for 5-10 seconds
4. Select Pair, hit Ok
5. Verify Remote is found
6. Select the remote and press OK one more time to complete Pairing.
7. You should get a message confirming "Pairing Successful".
One other tip.. there is a pointer speed control setting for the trackpad. Settings-Devices->Pointer->Pointer Speed
Can those of you having trouble try these steps and post the results? Thx
I had a problem pairing the remote control. I removed the battery. Everything is looking good now.